Privacy Policy

Your privacy is of utmost importance to Luminous Brides. This policy outlines how we collect, use, protect, and handle your Personally Identifiable Information (PII) in accordance with our services.

Last Updated: October 26, 2023

1. Information We Collect

We collect information to provide better services to all our users. The types of information we collect include:

  • Personal Identification Information: Name, email address, phone number, and social media handles when you fill out a booking inquiry form, subscribe to our newsletter, or contact us directly.
  • Appointment Details: Date of wedding, requested services, bridal party size, and any specific preferences or notes you provide related to your service.
  • Website Usage Data: Non-personally identifiable information such as browser type, operating system, IP address, pages visited, and the duration of your visit. This helps us understand how our website is used and improve user experience.

2. How We Use Your Information

The information we collect is used for various purposes inherent to providing our bespoke bridal beauty services:

  • To process your booking inquiries and schedule appointments.
  • To communicate with you regarding your services, appointments, and any updates.
  • To personalize your experience and provide tailored service recommendations.
  • To improve our website functionality and service offerings.
  • To send periodic emails regarding promotions, new services, or important notices, from which you can opt-out at any time.
  • To comply with legal obligations.

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These include:

  • SSL certificate encryption for data transmission.
  • Restricted access to personal data for authorized personnel only.
  • Regular security audits and updates to our systems.
  • We do not store sensitive payment information on our servers; all payment transactions are handled through secure, PCI-compliant third-party processors.

4. Disclosure of Information to Third Parties

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

5. Your Consent

By using our site, you consent to our website's privacy policy. If you do not agree with any part of this policy, please do not use our services or provide us with your personal information.

6. Accessing and Updating Your Information

You have the right to request access to the personal information we hold about you and to request corrections or deletions. To do so, please contact us at info@luminousbrides.com.

7. Changes to Our Privacy Policy

Luminous Brides reserves the right to update this Privacy Policy at any time. When we do, we will revise the "last updated" date at the top of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

8. Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below:

Luminous Brides
Al Khor Mall, Qatar
Phone: +974 6677 8899
Email: info@luminousbrides.com